Direct Peak began working with Total Clothing in April 2017. Total Clothing had been using Sage for over 25 years. They had a remote bookkeeper and old systems which resulted in lots of duplication, no integration and a lot of hard work from the Total Clothing team.
There were lots of bad points with this way of working, for example it led to bad reporting, they couldn’t look at the business or cash flow on an on-going basis and were viewing accounts just once a year which wasn’t good enough for making big business decisions.
Total Clothing get a lot of online orders through the website and these weren’t reconciling. They also wanted to find a way to speed up the reporting so they could plan for the future of the business, without so much guess work. Total Clothing wanted to move forward with the business and use the latest technology, but weren’t sure how.